Privacy Policy

At Create & Connect, your privacy matters. We’re committed to protecting the personal information you share with us and being transparent about how we use it. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

 

Information We Collect

 

We collect only the information necessary to provide and improve your experience. This may include:

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• Personal Information: Name, email address, phone number, and payment details when booking a class or event.

• Booking Details: Class type, preferred dates, and attendance records.

• Website Data: IP address, browser type, and interaction data (e.g., pages visited) for analytics and site improvement.

• Communications: Any messages, reviews, or feedback you send us through email, forms, or social media.

 

How We Use Your Information

We use the information we collect to:

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• Process class bookings, payments, and confirmations

• Send reminders, updates, or changes to your reservation

• Respond to inquiries and provide customer support

• Improve our services, website, and customer experience

• Share promotions, news, or updates (only if you opt-in)

 

We do not sell or rent your personal information to anyone — ever.

 

Payment Information

 

Payments for classes and events are processed through secure third-party providers (such as Stripe, Square, or PayPal).
Create & Connect does not store or have direct access to your full credit card information.

 

Cookies & Analytics

 

We may use cookies and analytics tools (such as Google Analytics) to understand how visitors interact with our site.
This helps us improve our website, class offerings, and overall experience.
You can adjust your browser settings to refuse cookies if you prefer.

 

How We Protect Your Information

 

We use secure servers, encrypted connections (HTTPS), and trusted booking/payment software to protect your data from unauthorized access or disclosure.
Only authorized staff and service providers can access your information — solely to perform necessary business operations.

 

Email & Communication Preferences

 

You can unsubscribe from promotional emails at any time by clicking “unsubscribe” or contacting us directly at info@createnconnect.com.
We’ll continue to send essential class confirmations and updates related to your bookings.

 

Your Rights

 

Depending on where you live (for example, California), you may have the right to:

• Access the personal data we hold about you

• Request corrections or deletion of your information

• Opt out of certain data uses (such as marketing emails)

To make any of these requests, please contact us at info@createnconnect.com.

 

Third-Party Links

 

Our website may link to other websites or booking tools. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies when interacting with their sites.

 

Updates to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.
By using our website or booking services, you agree to the terms outlined here.

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